Sauna Guarantee, Warranty & General Terms

30-Day Limited Warranty (Return policy)

We are providing you with a 30-Day Guarantee because we are confident you’ll be happy with your purchase.

The 30-Day Guarantee allows you to receive a refund  if the product is returned within 30 days. We are applying the same warranty outlined in Therasage’s website as well as Therasage’s same return policy.

Due to the nature of this product, the product must be in its original packaging and in new condition. We will not accept returns on items that have been used unless there is a manufacturer defect.

Only the original purchaser may submit a claim under this Guarantee.

For all inquiries and for the return procedure, please first write to us at and leave a phone number where you can be reached.

General one year warranty

Happiness Medicine Institute via Therasage guarantees this Therasage 360 sauna against malfunction or defects in materials, manufacturing or workmanship for the period of time of one year and in accordance with the conditions set forth below.

Therasage will provide replacement parts for malfunction or defects from the date and of the original purchase.

This warranty applies when the warranted product is installed in accordance with installation instructions provided, when it is properly and reasonably maintained, and has not been subjected to damage, misuse, or abuse. This warranty does not cover shipping cost or any replacement  labor (unless it is returned within the 30 days guarantee in case there is a manufacturer defect).

This warranty is non-transferable and shall extend only to the original purchaser.

Under no circumstances shall Happiness Medicine Institutes, Therasage and its agents to be liable by virtue of this warranty or otherwise for any special indirect, secondary, incidental, or consequential damage of any nature to any person or property arising directly or indirectly out of the use or inability to use a warranted product.

Shipping Restrictions

We do not ship  to P.O. Boxes. For country location outside of the US, please contact us first.

All Saunas are shipped separately. Sauna shipments cannot be expedited. Please contact us first so that we can inform you about when you may receive the sauna and what the shipment will cost.


Delivery Time for the U.S.:  In general, please allow 10-14 business days for delivery.

Inspection: Please do not sign delivery paperwork without first inspecting the sauna for damages. This is to ensure the sauna materials have not been damaged during delivery.

Disclaimer: Nothing in this educational website shall be construed as medical advise.

2016 (c). Happiness Medicine Institute. All rights reserved.

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